Privacy Policy

    IlonaR Style
    7250 W Manchester Ave Bldg 3, Los Angeles, CA 90045
    Phone: (323) 417-7946
    Effective Date: June 1, 2025

    This Privacy Policy describes how IlonaR Style ("we," "us," or "our"), a hair salon located in Marina del Rey, California, collects, uses, and protects information that you provide when you visit our website at ilonarstyle.com, contact us by phone or email, or use any booking or contact form on our site. Please read this policy carefully. By using our website or submitting your information, you agree to the practices described below.

    1. Information We Collect

    We collect information in the following ways:

    Information You Provide Directly

    • Name, phone number, and email address submitted through our contact or booking forms
    • Service preferences and appointment requests (for example, hair coloring, balayage, hair extensions, blowouts, haircuts, or styling services)
    • Messages or questions you send us via our website contact form, email, or SMS

    Information Collected Automatically

    • Browser type, operating system, and device information
    • IP address and general geographic location
    • Pages visited on our website, time spent on pages, and referring URLs
    • Cookie identifiers and similar tracking data (see Section 4 below)

    Information from Third Parties

    We may receive information about you from third-party platforms such as Google Business Profile, Google reCAPTCHA, and any booking or review platform we use to manage appointments and client communications.

    2. How We Use Your Information

    We use the information we collect for the following purposes:

    • To respond to appointment requests and inquiries about our services, including hair coloring, blonding, extensions, cuts, and styling
    • To confirm, remind, or follow up on scheduled appointments at our Marina del Rey salon
    • To send you SMS text messages related to your appointment, including reminders and confirmations, if you have opted in to receive such communications
    • To send you promotional or informational messages by SMS or email if you have consented to receive marketing communications
    • To improve our website, services, and client experience
    • To detect and prevent spam, fraud, or other misuse of our website
    • To comply with applicable legal obligations

    3. SMS Messaging and Consent

    By providing your mobile phone number and submitting a booking or contact form on our website, you expressly consent to receive SMS text messages from IlonaR Style at the number you provide. These messages may include appointment confirmations, reminders, follow-up communications, and occasional promotional offers related to our hair salon services.

    Message and data rates may apply depending on your mobile carrier and plan. Message frequency varies based on your appointment schedule and any promotional campaigns we run.

    To opt out: You may opt out of SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive one confirmation message and no further SMS communications, except as required by law.

    To get help: Reply HELP to any message or contact us directly at (323) 417-7946.

    We do not sell, share, or use your mobile phone number for purposes beyond those described in this policy. Your consent to receive SMS messages is not a condition of purchasing any service.

    4. Cookies and Tracking Technologies

    Our website uses cookies and similar tracking technologies to improve your browsing experience and help us understand how visitors interact with our site. Cookies are small text files stored on your device by your browser.

    We use the following types of cookies:

    • Essential cookies: Required for the website to function correctly, including form submissions and security features
    • Analytics cookies: Help us understand how visitors use our website so we can improve content and navigation. We may use Google Analytics or a similar service for this purpose.
    • Advertising cookies: We may use Google Ads or similar advertising platforms to show relevant ads. These services may place cookies to measure ad performance.

    You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

    5. Google reCAPTCHA

    Our website uses Google reCAPTCHA to protect our contact and booking forms from spam and automated abuse. Google reCAPTCHA collects hardware and software information, including device and application data, and sends it to Google for analysis. This data is used by Google to determine whether form submissions are made by a human or an automated program.

    Your use of Google reCAPTCHA is subject to Google's Privacy Policy and Terms of Service, available at policies.google.com/privacy and policies.google.com/terms. By submitting a form on our website, you acknowledge and agree to Google's use of reCAPTCHA.

    6. Third-Party Services and Disclosures

    We may share your information with the following categories of third parties only as necessary to operate our business:

    • Service providers: Third-party tools and platforms that help us manage bookings, send SMS communications, process forms, or analyze website traffic. These providers are contractually required to protect your information and may not use it for their own purposes.
    • Analytics and advertising partners: Google Analytics, Google Ads, and similar services that help us understand our audience and improve our marketing. These services operate under their own privacy policies.
    • Legal compliance: We may disclose your information if required to do so by law, court order, or other governmental or regulatory authority.

    We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

    7. Data Retention

    We retain personal information for as long as necessary to fulfill the purposes described in this policy, including maintaining appointment records and responding to inquiries. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

    If you have opted out of SMS communications, we will retain your number on our opt-out list to ensure we do not contact you again unless you provide renewed consent.

    8. Your Privacy Rights

    If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA), including the right to:

    • Know what personal information we have collected about you and how it is used
    • Request deletion of your personal information, subject to certain exceptions
    • Opt out of the sale of your personal information (note: we do not sell personal information)
    • Non-discrimination for exercising your privacy rights

    To exercise any of these rights, please contact us using the information in Section 10 below. We will respond to verifiable requests within the timeframes required by applicable law.

    9. Security

    We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of your data and encourage you to contact us through secure channels when sharing sensitive information.

    10. How to Contact Us

    If you have questions about this Privacy Policy, would like to exercise your privacy rights, or wish to opt out of any communications, please contact us:

    IlonaR Style

    7250 W Manchester Ave Bldg 3
    Los Angeles, CA 90045

    Phone: (323) 417-7946

    We will make every effort to respond to your request or inquiry within a reasonable time.

    11. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices, applicable law, or the services we offer. When we make changes, we will update the Effective Date at the top of this page. We encourage you to review this policy periodically. Continued use of our website or services after any changes are posted constitutes your acceptance of the updated policy.

    If we make material changes that affect how we handle your personal information, we will make reasonable efforts to notify you, such as by posting a notice on our website or contacting you directly if we have your contact information on file.

    What Our Clients Say

    5.0 from 43 Google reviews

    Elizabeth Ahern

    Book with her ASAP! Came for my regular root touch up and trim today and she nailed it as always. Great space, super friendly and accommodating. She also has several cool yet affordable products/services like LED face masks and hair products for at-home styling.

    2026-09-19
    Erin Nesbet

    Ilona is so sweet and personable! She really listened to what I wanted, and delivered beautiful layers on my hair. 10/10, will be coming back!

    2026-09-15
    milana babenko

    I highly recommend!!! I’m so happy that I finally found the best hair stylist in Los Angeles. First, I want to thank Ilona a thousand times for the amazing results and the beautiful hair I have now. The atmosphere in her salon is incredible—she designed it herself, and I felt so comfortable there. My hair was in a terrible state—previously bright pink, but faded to pale with white ends, completely broken and dry. I didn’t expect anything special, but I asked to return to blonde. It was so hard—past stylists always gave me a brassy yellow shade, which I hated. After the first session, I was in shock—my hair became the perfect white I wanted, and it was restored—so soft, silky, and shining. I even booked a second session for hair extensions—something I never did before. I always heard about extensions pulling and being uncomfortable, but she was so professional—she chose the perfect color, length, and fit. My hair feels amazing—no pressure, no discomfort—just stunning. And I want to add that she is a specialist with over 25 years of experience—she had her own beauty salon in San Francisco. Since moving to LA, she has fewer reviews here, so don’t underestimate her! Truly, she is the best of the best—better than I ever imagined. From the color, the extensions, and every detail—she truly listened to what I wanted and delivered, even though my hair was in such a bad state. She did an incredible job! Even had my friends book with her after seen my results—they are all absolutely thrilled and have also chosen her as their go-to stylist.

    2026-09-12
    Led Inn

    I’m absolutely in love with the result! ❤️ My Marilyn Monroe-inspired hairstyle turned out absolutely gorgeous glamorous, feminine, voluminous, and exactly what I wanted! ✨😍 I also got a great haircut and a hair mask, and my hair feels incredibly soft, shiny, and healthy. Everything turned out perfect! I’m so happy with the whole experience and will definitely be coming back. Highly recommend! 💇🏼‍♀️✨

    2026-08-19
    Raphi Goldberg

    Great haircut! Completely restored my confidence and very nice and personable! Great experience!

    2026-08-13
    Joyce Kim

    I can't recommend Ilona enough! She has an incredible eye for color, cut, and style, and an instinct for knowing what will work best for each person. She really listens to what you want while also offering thoughtful suggestions that always turn out beautifully. Beyond her talent, she's one of the kindest, most genuine people you'll ever meet. She creates a welcoming, relaxing experience, and you can tell she truly cares about her clients and wants them to leave feeling confident and happy. She is not only exceptionally skilled but also so warm, professional, and passionate. I always leave loving my hair, and I recommend her to anyone looking for a stylist they can trust. She's a hidden gem, and I hope more people discover her!

    2026-07-08